Returns and Exchanges Policy
Towpath Tennis Shop will accept returns of any item that is unworn, undamaged, still tagged, and sent back within 30 business days of the original purchase date. Items with copy of original receipt must be returned in as-purchased condition, and in the original manufacturer boxes, bags and/or packaging provided. Once we get the item back, we will evaluate the product to be sure it is in acceptable return condition and, if so, we can then give you an exchange, store credit, or refund - less shipping charges. If you are returning in-store, please allow up to 24 hours for refund to process/48 hours if on the weekend. If the item appears to be worn, is missing tags, or returned later than the 30-day grace period, we cannot give a refund.
Racquet Returns & Warranty Info
Shoe Returns & Warranty Info
Adidas Procedure: Send your shoes including name, address, phone number, email address, and date purchased, an original invoice (which we can fax or mail to you if needed) along with an $13.25 check made payable to Adidas. Email firstname.lastname@example.org for additional information or questions.***Adidas Warranty valid in the contiguous US only
Send Adidas shoes to:
Adidas 6 month guarantee
495 Cedar Crest Road
Spartanburg, SC 29301
Babolat Procedure: Please send your warranted Babolat shoes back to:
Attn: Warranty Department
1775 Cherry St
Louisville, CO, 80027
Send the shoes back along with your original proof of purchase and a check for $9.95 for the cost of shipping back to you. You can make checks payable to Babolat.
Prince Procedure: Call 1-800-283-6647 and select option #1. Request a return authorization (R/A) number. Ship shoes including name, address, phone number and date purchased along with an original invoice (which we can fax or mail to you if needed).
Send Prince shoes to:
One Advantage Ct.
Bordentown, NJ. 08505
Please write your R/A number on the outside of the box.
Nike Procedure: For an explanation of the guidelines for returning Nike shoes, contact Nike Consumer Affairs at 1-800-344-6453. They will give you a claim number which you will need when sending in your shoes.
Wilson Procedure: Send your shoes including name, address, phone number and date purchased along with an original invoice (which we can fax or mail to you if needed).
Send Wilson shoes to:
Wilson Sporting Goods Co.
Attn: Guarantee Returns
2440 Couchville Pike
Nashville, TN 37217-5724
Please note: Delivery on all UPS and US Postal orders will be during the business week of Monday-Friday ONLY.
Free Ground Shipping on orders over $75 (USD)
Contiguous US Ground Shipping $5.95 per order
Local Pick-Up Free on any order
No International Shipping
We make every effort to process your order the same day it is placed.